Assessor Resource
PSPGSD503A
Provide specialist technical service delivery
Assessment tool
Version 1.0
Issue Date: May 2024
Not applicable.
This unit covers the application of technical, policy and administrative knowledge to handle complex cases in a government service delivery environment. It includes facilitating application of complex legislation, policy and guidelines; establishing and managing the relationship between the organisation and other service sectors; and handling complex cases.
In practice, managing a technical specialist workload may overlap with other generalist and specialist work activities, such as doing research, working ethically, complying with legislation, developing client services, leading a workgroup, etc.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
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